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The Power of E-birr

E-birr provides a seamless and secure mobile wallet experience, allowing you to send and receive money, pay bills, and make purchases with ease.

Safe & Secure

E-birr uses advanced encryption and security protocols to ensure that your transactions are safe and your personal information is protected.

Choose Your
Prefered Bank

E-birr allows you to link your mobile wallet with your preferred bank account from range of supported banks, making it easy to manage your finances and perform transactions.

Works on
any phone

E-birr is designed to work on any mobile phone, whether it's a smartphone or a basic feature phone. You can access your wallet through USSD, STK, or the E-birr app.

Why Choose E-birr?

Cooperative Bank of Oromia icon
Kaafi Microfinace icon
Nib International Bank icon
Wegagen Bank icon
Ahadu Bank icon

SEND & RECEIVE MONEY

Transact in an instant

E-birr payments are real time. Both sender and receiver will get a confirmation SMS.

Across networks

Send money to anyone on any network.

You're in control

You can always confirm the person or business you're paying before you press send.

Receive from abroad

Receive money from your loved ones around the world direct to your E-birr wallet.

Smartphone

Smartphone

AIRTIME & PACKAGES

Top up airtime

Top up your airtime anywhere, anytime, straight from your E-BIRR wallet.

Buy Data packages

Purchase data packages for your mobile phone directly from your E-BIRR wallet, making it easy to stay connected.

Gift airtime & packages

Friend recharge service allows you to send airtime or data packages to your loved ones.

Voice & SMS

Purchase voice and SMS bundles directly from your E-BIRR wallet, ensuring you stay connected with friends and family.


CASH IN & CASH OUT

AT OUR AGENTS

withdraw & deposit cash from our wide network of agents across the country.

Cardless Withdraw

withdraw cash by usiing our cardless withdraw feature at any ATM that supports E-birr transactions.

AT ATM

withdraw cash from any ATM that supports E-birr transactions.

Smartphone

Airtime Illustration

WE SUPPORT ALL BANKS

RECEIVE MONEY

Receive money from any bank in Ethiopia directly to your E-birr wallet.

SEND MONEY

Send money to any bank in Ethiopia directly from your E-birr wallet.

PAYSII -> Remittance

Receive money from your friends and family abroad directly to your E-birr wallet

IPS

instance payment service (IPS) allows you to send and receive money from between ebirr and other banks in Ethiopia.

Download our mobile app

A better way to use your wallet

We are authorised and regulated by the NBE (National Bank of Ethiopia). We use best in class technology to give you the best experience from start to finish whilst using our service. Be assured, your money is safe and secured.

How it Works

Step 1
1. Select Bank

Select your bank from the list of supported banks. If you don't have an account with any of the listed banks, you can still use our wallet account.

Step 1
2. Sign up for free

Register online or via our unique mobile application hassle free. Please make sure to have your own simcard ready.

Step 1
3. Verify You account

Enter OTP sent to your registered phone number or email address to verify your account.

Step 1
4. Access your account

Enter your PIN to access your account. You will have limited access until you complete the

Step 1
5. Sumbit your documents

to complete your registration, you need to submit a copy of your ID and a recent photo to our nearest agent or bank's branch.

Step 6
6. That's it

Congratulations! You are now registered with our service. You can now enjoy all the features

You need Help?

Our Call Centers

Our dedicated call centers are available 24/7 to support our customers. Whether you have questions, need assistance, or require urgent help, our professional support team is always ready to provide prompt and reliable service at any time of day or night. Your satisfaction and peace of mind are our top priorities.

24/7 Service availability

More than 500+ Agents

multiple languages

Customer satisfaction

Inbound & Outbound Support

On-time Service

Read More
Partners

Major Partners

What our users say

It’s a good app and I recommend it personally because it’s very important to me and easy to use. I salute it’s developers.
User
Mustafe Biixi
Jigjiga
It’s a very nice app, easy to use.
User
Yonas Birhanu
Addiss ababa
pretty good respondence to customers....upon my complain. let me explore it more.....
User
Bezewat Nigissie
Addiss Ababa

Frequently asked questions

Mobile money is a technology that allows people to receive, store and spend money using a mobile phone. Mobile money is an electronic wallet service. This is available in many countries and allows users to store, send, and receive money using their mobile phone. The safe and easy electronic payments make Mobile money a popular alternative to bank accounts. It can be used on both smart phones and basic feature phones. Mobile money is a popular alternative to both cash and banks because it’s easy to use, secure and can used anywhere there is a mobile phone signal.

Customers for kaafimf can register through self-registration and fully-fledged registration. For self-registration by dialing *602# and following the instructions, or by downloading the application from Google store/app store and registering. To finalize, the full KYC registration the customers can visit the nearby agent-shop and KAAFIMF branches.

It is when customers re-registered for the service and forget their password. The issue can easily be resolved by resetting the password or PIN .When this occurs you can also contact the call center 6836.

Kaafimf is providing the services in six languages. Amharic , Afaan Oromo, Afaraf, English, Somali and Tigrigna. Customers can choose any of the mentioned languages and switch according to their preferences. To change language customers can dial to *602#, enter PIN, choose Number 7 from the menu and find change language. Then customers can change the language.

Customers can dial to call center and request for the PIN/Password reset by call center customer care service staff of kaafi. After doing so the user will receive a reset password.

Non-registered customers can visit the agent offices or bank branches to cash-out the sent money. This service is also known as local remittance during this service the non-registered customer will get an SMS message allowing him to receive the money from an agent in that area as stated above.

Customers can visit their branch bank and link their bank account to their wallet account.

As mobile money is a similar concept to a bank account, funds held in a mobile money account are protected by local financial regulations. Mobile money providers and partners like Kaafi-Ebirr are required to check the identity of their users - making it much harder for fraudsters and criminals to use these services illegally.

Interoperability of the service will enable us to link up the different parts of the kaafi society mashed up into one aggregators function as the glue that helps entities like businesses, governments and donors easily connect with a variety of payment platforms like mobile money services or banks and the customers who pay via those services. The aggregator for interoperability (eth-switch) is working on the interoperability of wallet services.

Kaafimf is no transaction fee services where customer does not pay any amount for the services we are providing.

As seen above the agents are located in areas seen on the map you can visit these areas and connect with the respective agents at working hours and thus they will assist you in any type of transaction done by them.